Accessibility

Hugo Tea Accessibility Statement

Updated: November 2024

This is an accessibility statement from Hugo Tea, a part of FairWave Coffee Collective. We aim to ensure that Hugo Tea's services are accessible to all people, including those with disabilities impacted by online media.

We continuously improve the Hugo Tea website (www.hugotea.com) and endeavor to make it more usable and accessible for people with disabilities. Hugo Tea has worked to make this site's content conform or partially conform with WCAG 2.1 level AA standards, as defined by the Web Content Accessibility Guidelines (WCAG).

This website's online checkout for coffee, merchandise, and other items sold online is managed by Shopify. The most recent conformance report for their website infrastructure is available at www.shopify.com/accessibility. 

If you are having difficulty viewing or navigating the content on this website, placing an online order, or noticing any content or functionality that you think is not fully accessible, please contact us using the method listed below. We strive to make our content user-friendly and accessible and want to ensure you have the best experience possible.

Contact Us
If you wish to report an accessibility issue, have any questions, or need assistance navigating or placing an order, please contact our Customer Support team via one of the following methods:

Email: info@hugotea.com
Phone: +18168324311
Mail: Hugo Tea, 1007 Swift St, North Kansas City, MO 64116

You can also provide feedback to us via this linked online form.