Shipping & Returns

Shipping

Domestic

As a matter of principle, Hugo Tea uses a flat-rate policy that we hope you will find most agreeable: All domestic orders over $40 ship for free. Otherwise, orders ship for $4.00.

International (Canada)

International shipping shouldn't be complicated either. We've worked hard to structure our international shipping to be cheap, fair, and understandable. We hope you'll agree (let us know if you don't). All orders to Canada over $65 ship for free. Otherwise, orders ship for $14. 

Returns

Wouldn't it be terrible if you didn't like your tea? It's never happened, and we will be sad if it does--but if it does happen, know that you can return the product (opened or unopened) to us, and we will refund the purchase price of the tea and taxes (less shipping). And if you feel so inclined, we would study whatever note you'd send our way so we can know why our tea didn't suit your fancy.